Shipping cost is a flat rate for all of Australia, cost is $9.00 for standard shipping.
Free express shipping for all orders over $250
This flat rate is not included for custom design shoes, shipping cost is included in the price.
Misschevious Crystals should be advised of any returns or damaged goods as soon as possible. Any damaged goods when product is received should have a photo taken of it and Misschevious Crystals should be notified via email or facebook to arrange replacement.
I do not accept refund on any custom made items such as necklaces and any other jewellery. Strictly no refund or store credit will be given to any crystal shoe orders as each order is individual and custom designs, there will be sufficient contact between us and the buyer to ensure they are aware of the final product and colours chosen by customer.
No refunds will be issued to the buyer once package is sent, a refund will only be issued if the buyer sends package directly back to me at their expense and when all the goods are received by me only then will a full refund(minus shipping costs) be refunded.
For a return or exchange of a product please contact via email or facebook to arrange further action.
Any returns or exchange postage will be the responsibility of the buyer.